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Sustainable Development

Contact: Corporate Sustainability Development Office 210 Sukhumvit 64 Bangchak Prakhanong
Bangkok 10260 Tel. 02-3354608-4609
Sustainability PolicySustainable Business Development in Harmony with Environment and Society
With an unwavering commitment to conduct a sustainable business in harmony with the environment and society throughout our value chain, Bangchak has updated its Sustainability Policy in response to stakeholders’ expectation and in accordance to international guidelines such as ISO 26000, UN Global Compact, and the UN Sustainable Development Goals (UN-SDGs). The Sustainability Policy applies to Bangchak’s current and future business both in Thailand and overseas. The policy covers the following areas:

Good Corporate Governance

Conduct all businesses and investment in accordance to the relevant rules, regulations, and laws including tax codes both domestic and overseas. Bangchak stands against corruption and bribery of any forms and supports good corporate governance, transparency, and accountability. It follows the Sufficiency Economy Philosophy and takes into account the benefits of all stakeholders including shareholders, employees, community and society, business partners, the press, customers, competitors, creditors, and the government.

Fair Business Conduct

Promote free and fair competition, avoid activities of potential conflict of interest and may violate intellectual properties, and promote to social responsibility throughout the business chain.

Human Rights and Promoting Economic Growth Through Productive Employment

Promote, respect, and protect human rights; ensure fair and equal treatment of all employees as well as promoting local employment and employment for people with disabilities and disadvantaged groups without discrimination based on ethnicity, gender, age, education level, or beliefs. Provide welfare and benefits, safe, and hygienic work environment. Encourage lifelong learning and development of employees to promote professionalism and innovation as well as support societal engagement and contributions toward sustainable growth.

Water Management and Climate Change

Recognize and analyze risks and impacts associated with the environment including water, air soil, forestry, ecology, biodiversity, as well as climate change using a robust risk management process to ensure impacts from all operations and investments are assessed, monitored, and managed. Ensure effective management of water and energy. And participate in and contribute to both local and international efforts to combat climate change and natural disaster.

Responsible Products, Services, and Sustainable Society

Develop products and services that are safe for consumers and the environment. Implement process to analyze, monitor, assess, and manage safety-related risks throughout the business value chain including production, logistics, and at point of service. Prepare for emergency response as well as cleanup and restoration in accordance with international best practices to support sustainable city. Ensure products and services meet specifications and exceed customers’ expectations, under fair conditions and provide accurate, sufficient, and factual information to consumers. Project customer's’ private information to prevent any improper use by any parties.

Investment in Clean Energy

Seek investment in new adjacent business that provide new energy technologies and better management of energy resources. Support research and development efforts in renewable energy. Cooperate with local and international organizations to increase shares of renewable energy in order to increase energy security for the country and for the region.

Equitable and Quality Education Development

Provide opportunities for youths to receive equitable and quality education. Improve educational system to promote decent and competent people with strong sense of social responsibility and good citizenship. Promote a lifelong learning society and develop skilled labor and craftsmen to be readied for the ASEAN Economic Community and for international market.

Community and Society Development and Promotion of Sustainable Innovation

Integrate Sufficiency Economic Philosophy into business operations to create positive impacts to enhance qualities of lives, improve economic conditions of local communities, Thailand, and other countries where Bangchak operates. Conduct community and society development with the aim of developing local capabilities to become self-sufficient. Support and promote stakeholders’ participation to develop innovations that create value for the environment community and society while supporting sustainable business growth.

In accordance with this policy, Bangchak’s executives serve as role models for employees at every level who are required to understand and perform well toward short and long term objectives of the Company
Top 3 Environmental Key Performance Indicators
Issue KPI Performance in 2015 Target/ Target Year
Energy Consumption Energy Intensity Index: Refinery 105.8 109 in 2015
GHG Emission Reduction
Percentage of carbon emission reduction
(% of carbon emission on maximum at crude run 124 KBD)
41 % 50% in 2017
Water Management Water Consumption Rate
(m3/KB)
(m3 /Barrel Oil Equivalent)
63.6 m3/KB
2.00 m3/BOE
66 m3/KB
2.15 m3/BOE

Top 3 Social Key Performance Indicators
Issue KPI Performance in 2015 Target/ Target Year
Safety and Occupational Health ProcessSafety Management Assessment Score by DuPont Score 2
(Awareness Level)
Score 5 in 2021
Employee Engagement Best Employer Score
(by Aon Hewitt)
70% 80% in 2020
Community Engagement Community Satisfaction

Community Trust: (Goodwill, Benefit, Safety)
98.2%

83.3%
> 90.0% in 2015

> 85% in 2016

Sustainability Performances