Profit (loss) for the year
Million THB
Dividend payment per share
THB / share
385,853 Million THB
Million THB
Customer satisfaction
4.16 Scores
Customer satisfaction towards the responses to their complaint and suggestion
Customer return rate

Corporate Governance

Good corporate governance has always been a cornerstone of business operations right from its inception. Bangchak has defined a written Corporate Governance policy since 2003 as guidelines for the operations of directors, executives and employees, including subsidiaries. The Board of Directors assigned a Corporate Governance Committee to review the policy on an annual basis. Bangchak also engaged an external auditor to assess the Board of Directors’ performance in compliance with a number of benchmarks such as the sustainability index of the organization (DJSI), the principles of good corporate governance for listed companies (CG Code) and the rotation of external auditors according to law.

Explore More

Corporate Risk Management

It has been over 15 years that Bangchak has applied the risk management framework in the organization. The international standards COSO ERM and ISO 31000 are adopted and used to define the management guidelines in order to prevent and reduce risks that may cause the company from not achieving the set objectives. (Disclosure 102-11) This is to ensure our stakeholders that the company will be able to operate business in a rapidly changing environment today. By that, the management, employees of all levels and joint venture companies are involved and take an active role in the implementation of standard risk management systems. Risk management is particularly done following the strategic planning process, policy on the sustainable business development in hamony with environment, social and governance (ESG). The Corporate Risk Management Committee oversees the entire implementation of risk management to ensure the achievement of shared business targets.

Supply Chain management

Bangchak has set up Bangchak’s Supplier Code of Conduct (SCOC) for Sustainable Business Development focusing on environmental, social and governance (ESG) practices for suppliers. Suppliers are encouraged to follow the SCOC by conducting SCOC self assessment which has 5 categories as the following:

  • Business ethics
  • Labor Practice and Human Rights
  • Safety and Occupational Health
  • Environment
  • Participation in community development

Relationship Management and Customer Responsibility

The Company orchestrates customer relations in both proactive and responsive manners via its consortium of service station business operators, Bangchak Green Net Company Limited (BGN), dealers, Inthanin coffee outlets, and service stations for Cooperatives. This aligns with the Company’s marketing strategy, which emphasizes the enhancement of service quality at service stations to cater to customer requirements and cultivate a positive experience under the “Your Greenovative Destination” concept.

End User
Industrial Group

Tax Policy

Bangchak Corporation Public Company Limited and its subsidiaries manage tax in accordance with the laws while providing highest value to our stakeholders by paying taxes in accordance with the laws and conduct direct and indirect tax planning to support domestic and international operations in a transparent and fair manner to all stakeholder groups.

Cybersecurity and Information Management

According to surveys and expectations from customers, the fast service, the correct and sufficient information are required for making decision combined with the business expansion of the company. It results the company to focus on the implementation of digital systems and IT technology continuously. However, in order to be safe for the use of such technology, the company therefore places importance on the risk management plan policy and continuously monitors the operation of cybersecurity and data storage systems in accordance with ISO27001 and National Institute of Standards and Technology (NIST) standards.

Innovation Management

The Company has recognized the importance of innovation in the organization in order to not only increase the revenue and competitiveness of the Company but also creating positive impacts to stakeholders, society, and environment by improving new skills and quality of life in health and well-being of the people, reducing the use of natural resources and reducing pollution generated from business operations.