Lost-Time Injury Frequency Rate (LTIFR)
Total Recordable Injury Rate (TRIR)
Human Rights Due Diligence (HRDD)
Percentage of human rights risk assessment
Employees / Subsidiaries / Suppliers
Percentage of human right risk identified
Employees / Subsidiaries / Suppliers
Costs in Business Activities and Processes to Support Society
(Money, Hours of volunteer employees, Organization items / products, Management)
more than 231 million baht
The BCG Economy Model covering
more than 15,000 person youths
from nearly 221 schools in 56 provinces
Employee Stewardship
Total number of employees
1,184 persons
Promotion rate
Employee Engagement Score
Community and Society Development
Voluntary working hours of employees for CSR activities
11,296 hours
Equal to 2.60 million THB
Percentage of CSR activity satisfaction
Supporting Project for the Bang Nam Phueng Large Farm Stingless Beekeeper Group
(from 2020 to 2023)1.95
Sen Thang Hing Hoi, The Path of Conservation Project
(from 2014 to 2023)1.58

Occupational Health & Safety

Occupational Health, Safety and Security are the most important aspects of the petroleum business and its stakeholders, particularly employees, suppliers/contractors, and communities and society. Because of this, Bangchak has set in place a Safety, Security, Occupational Health, Environment, and Energy (SHEE) Policy which requires employees and contractors to perform safety duties and responsibilities for themselves and their colleagues in compliance with safety regulations and standards. For safety management, the company has SHEE management structure and safety management system - ISO 45001.

Human Rights Due Diligence

Bangchak recognizes the importance of human rights management in systematic business operation. The Company conducts its businesses by adhering to the rights of all stakeholders including LGBTQ+ group and accepts differences of opinion as well as social equality such as religion, skin color, and ethnicity. To build confidence in doing business with respect to human rights, Bangchak’s human rights policy has been established in accordance to the UN Global Compact, Universal Declaration of Human Right (UDHR), United Nation Guiding Principles on Business and Human Rights (UNGP), and Women’s Empowerment Principles (WEPs). The Company set a framework on this by setting guidelines for the Board of Directors, management executives and employees at all levels, for the compliance of everyone.

The implementation of the Women Empowerment Principles (WEPs) is a guideline for gender equality under the concept “Diversified energy sources create energy security. Just as diversity and equality strengthens organizations. At Bangchak Group we recognize the importance of gender equality and create a workplace where everyone is truly engaged” and promote this issue, and the company has signed a contract accepting the principles of WEPs.

Risk Assessment on Human Rights
  Employees Contractors & Tier 1 Suppliers Subsidiaries
Percentage of risk assessed for the last 3 years 100% 100% 100%
Percentage of cases with identified risks 0% 0% 0%
Percentage of risk identified with measures to reduce impact 0% 0% 0%

Collective Bargaining

The company provides an opportunity for communication between executives and employees in collective bargaining of employee benefits through Labor Union of the company that has been registered legally. At present, the Union has members who are the company's employees in 41% of the total employees. The meeting with management is regularly held, reflecting the company's good will in supporting the rights to work which is in consistent with Universal Declaration of Human Rights (UNGP). Labor Union has the right to appoint an employee committee (currently there are a total of 13 people) in order to develop the welfare and benefits of employees together with management representatives. This allows employees to receive welfare that meets their needs and expectations appropriately. The consultation meetings happen every quarter per legal requirement.

Employee Stewardship

The Company prioritizes employee care under the 100XHappiness strategy, promoting work practices aligned with the organizational values of “i am bcp” Additionally, the Company emphasizes talent attraction and retention, as well as career development and advancement, to align with business objectives and ensure that every employee experiences happiness. This aims to enhance employee’s happiness by 100 times as well as to steer towards the 100 year sustainable growth goal, also known as Bangchak100X with frameworks, objectives, and continuous operational efforts as follows

Employee Stewardship by the BEST Employer Framework


  • Having adaptability, flexibility, and high capability to adjust.
  • Emphasizing teamwork, respecting differences, and effectively harmonizing diversity.
  • Fostering innovation to support and adapt to changes.
  • Being responsive to evolving customer needs

Engaging Leadership

  • Leadership development.
  • Maintaining relationships, fostering engagement, and connecting with employees by communicating a clear vision and demonstrating core value s to create inclusivity.

Talent Focus

  • Creating a positive work environment and providing motivation to employees.
  • Developing employee skills and promoting employee growth.
  • Compensation management and employee retention.

Employee Engagement

  • Fostering positive emotions among employees, cultivating long-term commitment to the organization, and demonstrating intrinsic motivation in fulfilling job responsibilities to the fullest.
Annual Employee Performance Evaluation Model
(Percentage of employees)
KPI + behavior = 32.20%
KPI + Behavior + Potential Assessment (Multidimensional Assessment) = 67.80%
The performance evaluation is conducted at least one time per year.
Employee turnover rate
BCP 3.16 5.13 4.50 2.99
Year 2020 2021 2022 2023

Target: the employee turnover rate is less than orequal to the industry.

Promotion rate
The proportion of remuneration per employee (female to male)
Manager up
0.87 : 1
Senior Officer
0.87 : 1
0.74 : 1
0.79 : 1
Performance on Recruitment Targets
Target 2020 2021 2022 2023
The ratio of successful employment as planned
Employment of the disabled / handicap
12 persons
(12 persons)
11 persons
(11 persons)
11 persons
(11 persons)
12 persons
(11 persons)

Participation in Social and Community Development

Social development is part of Bangchak's business management. It is stated in the corporate and employee culture which is to engage in social development for sustainability.


Population estimate

10 communities in Bang Na / Phra Khanong
1 military flats
1 Bang Nam Phueng Subdistrict, Phra Pradaeng
17,885 people

Participants of activity

61,894 people

Development Budget


Donation Budget



Population estimate

5,098 households that are members of “Leaf Family”
5,098 people

Participants of activity

6,578 people

Development Budget



Population estimate

19 schools in Bang Na District, Phra Khanong and Bang Nam Phueng sub-district
14,363 people

Participants of activity

28,726 people

Development Budget


Donation Budget



Population estimate

29 projects around the refinery
6,316 people

Participants of activity

4,360 people

Development Budget


Social investment TH 20.32 M (Development Budget / Donation Budget)

*Percentage of all people participating in community relations actives from all groups in 2023 = 101,558 persons

Results of Community Work (percentage)

Social Activities

All Social Activity by Bangchak plc this year, and archived from the past years.

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